呼叫弹屏功能添加

src/main/java/com/ctrip/fun/admin/controller/tools/CallCenterController.java

@@ -2,8 +2,11 @@ package com.ctrip.fun.admin.controller.tools;
 
 
 import java.util.Collection;
 import java.util.Collection;
 import java.util.List;
 import java.util.List;
+import java.util.Map;
+import java.util.concurrent.ConcurrentHashMap;
 
 
 import javax.servlet.http.HttpServletRequest;
 import javax.servlet.http.HttpServletRequest;
+import javax.servlet.http.HttpServletResponse;
 
 
 import org.apache.commons.collections.CollectionUtils;
 import org.apache.commons.collections.CollectionUtils;
 import org.apache.commons.lang.StringUtils;
 import org.apache.commons.lang.StringUtils;
@@ -17,17 +20,28 @@ import org.springframework.ui.ModelMap;
 import org.springframework.validation.BindingResult;
 import org.springframework.validation.BindingResult;
 import org.springframework.validation.FieldError;
 import org.springframework.validation.FieldError;
 import org.springframework.web.bind.annotation.ModelAttribute;
 import org.springframework.web.bind.annotation.ModelAttribute;
+import org.springframework.web.bind.annotation.RequestBody;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.bind.annotation.RequestMapping;
 import org.springframework.web.bind.annotation.RequestMethod;
 import org.springframework.web.bind.annotation.RequestMethod;
 import org.springframework.web.bind.annotation.RequestParam;
 import org.springframework.web.bind.annotation.RequestParam;
 import org.springframework.web.bind.annotation.ResponseBody;
 import org.springframework.web.bind.annotation.ResponseBody;
 import org.springframework.web.bind.annotation.ResponseStatus;
 import org.springframework.web.bind.annotation.ResponseStatus;
 
 
+import com.alibaba.fastjson.JSON;
+import com.alibaba.fastjson.JSONObject;
 import com.ctrip.fun.admin.exception.CommonException;
 import com.ctrip.fun.admin.exception.CommonException;
 import com.ctrip.fun.admin.form.tools.UserRegisterForm;
 import com.ctrip.fun.admin.form.tools.UserRegisterForm;
+import com.ctrip.fun.admin.eventhandler.BindEventHandler;
+import com.ctrip.fun.admin.eventhandler.BridgeEventHandler;
+import com.ctrip.fun.admin.eventhandler.CdrEventHandler;
+import com.ctrip.fun.admin.eventhandler.ChannelRouteEventHandler;
+import com.ctrip.fun.admin.eventhandler.NewStateEventHandler;
+import com.ctrip.fun.admin.eventhandler.QueueMemberPauseEventHandler;
+import com.ctrip.fun.admin.eventhandler.SqeEventHandler;
 import com.ctrip.fun.admin.service.system.UserService;
 import com.ctrip.fun.admin.service.system.UserService;
 import com.ctrip.fun.admin.service.tools.CallCenterService;
 import com.ctrip.fun.admin.service.tools.CallCenterService;
 import com.ctrip.fun.admin.utility.Util;
 import com.ctrip.fun.admin.utility.Util;
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
 import com.ctrip.fun.common.vo.PagedResponseBean;
 import com.ctrip.fun.common.vo.PagedResponseBean;
 import com.ctrip.fun.common.vo.basic.UserExtQuery;
 import com.ctrip.fun.common.vo.basic.UserExtQuery;
 import com.ctrip.fun.common.vo.user.RegisterBean;
 import com.ctrip.fun.common.vo.user.RegisterBean;
@@ -44,6 +58,19 @@ public class CallCenterController {
 
 
     private static final Logger logger = LoggerFactory.getLogger(CallCenterController.class);
     private static final Logger logger = LoggerFactory.getLogger(CallCenterController.class);
 
 
+    public static final Map<String, AbstractEventHandler> eventHandlerMap = new ConcurrentHashMap<String, AbstractEventHandler>() {
+		private static final long serialVersionUID = 1565306516357059751L;
+		{
+			put("cdrEvent", new CdrEventHandler());
+			put("newStateEvent",new NewStateEventHandler());
+			put("bridgeEvent",new BridgeEventHandler());
+			put("channelRouteEvent",new ChannelRouteEventHandler());
+			put("sqeEvent",new SqeEventHandler());
+			put("queueMemberPauseEvent",new QueueMemberPauseEventHandler());
+			put("bindEvent",new BindEventHandler());
+		}
+	};
+    
     @Autowired
     @Autowired
     private CallCenterService ccService;
     private CallCenterService ccService;
 
 
@@ -77,6 +104,51 @@ public class CallCenterController {
         }
         }
     }
     }
 
 
+    /**
+     * 
+     * @return
+     */
+    @RequestMapping(value = "/callback", method = RequestMethod.POST)
+    public String callbackEvent(HttpServletRequest request, HttpServletResponse response, @RequestBody String eventJsonString) {
+		String result = "";
+		
+		try {
+//		    System.out.println("AAA controller: " + eventJsonString);
+			logger.debug("从" + request.getRemoteAddr() + "收到event：" + eventJsonString);
+
+			JSONObject commandJSONObject = null;
+			commandJSONObject = JSON.parseObject(eventJsonString);
+
+			String event = commandJSONObject.getString("event");
+
+			if(StringUtils.isBlank(event)){
+				result = "收到的消息缺少event字段： "+ eventJsonString;
+				logger.warn(result);
+				return result;
+			}
+			// 1)找出具体的命令实例。
+			logger.debug("event [" + event + "] is ready to execute...");
+			logger.debug(eventJsonString);
+			AbstractEventHandler eventHandler = eventHandlerMap.get(event);
+
+			// 2)执行命令并返回结果
+			if(eventHandler!=null){
+				result = eventHandler.handle(commandJSONObject);
+			}else{
+				result = "event=" + event + ", event字段有误，没有找到对应的eventHandler";
+				logger.warn("event=" + event + ", event字段有误，没有找到对应的eventHandler");
+				return result;
+			}
+		} catch (Exception e) {
+			logger.error(e.getMessage(), e);
+			return e.getMessage();
+		}
+		
+		return result;
+    	
+    }
+    
+
     @RequestMapping(value = "/userRegister", method = RequestMethod.POST)
     @RequestMapping(value = "/userRegister", method = RequestMethod.POST)
     public String userRegister(HttpServletRequest request, @ModelAttribute("form") UserRegisterForm form, BindingResult binding, ModelMap model) {
     public String userRegister(HttpServletRequest request, @ModelAttribute("form") UserRegisterForm form, BindingResult binding, ModelMap model) {
         String uid = null;
         String uid = null;

src/main/java/com/ctrip/fun/admin/eventhandler/BindEventHandler.java

+package com.ctrip.fun.admin.eventhandler;
+
+
+
+import com.alibaba.fastjson.JSONObject;
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
+
+
+
+/**
+ * 
+ * 
+ * @author jyf
+ *
+ */
+public class BindEventHandler extends AbstractEventHandler {
+
+//	private final Logger logger = LoggerFactory.getLogger(this.getClass());
+	
+	@Override
+	public String handle(JSONObject jsonObject) {
+				
+		return"";
+	}
+
+}

src/main/java/com/ctrip/fun/admin/eventhandler/BridgeEventHandler.java

+package com.ctrip.fun.admin.eventhandler;
+
+import org.apache.commons.lang.StringUtils;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import com.alibaba.fastjson.JSON;
+import com.alibaba.fastjson.JSONObject;
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
+import com.ctrip.fun.admin.vo.callcenter.BridgeEvent;
+
+
+/**
+ * 
+ * channel bridge
+ * 
+ * @author jyf
+ *
+ */
+public class BridgeEventHandler extends AbstractEventHandler {
+
+	private final Logger logger = LoggerFactory.getLogger(this.getClass());
+	
+	@Override
+	public String handle(JSONObject jsonObject) {
+	    logger.debug(jsonObject.toJSONString());
+		/*BridgeEvent event = JSON.toJavaObject(jsonObject, BridgeEvent.class);
+		
+		//1）处理群呼清理QqdCache.groupCallChannelMap的逻辑
+		String phoneNumber = event.getCallerInNumber1();
+		if(StringUtils.isNotBlank(phoneNumber)){
+			QqdCache.groupCallItemBeanMap.remove(phoneNumber);
+			logger.debug("MMMMMM 群呼正在接听清理号码："+phoneNumber +" 内容为："+JSON.toJSONString(QqdCache.groupCallItemBeanMap));
+		}*/
+
+		return"";
+	}
+
+}

src/main/java/com/ctrip/fun/admin/eventhandler/CdrEventHandler.java

+package com.ctrip.fun.admin.eventhandler;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import com.alibaba.fastjson.JSON;
+import com.alibaba.fastjson.JSONObject;
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
+import com.ctrip.fun.admin.vo.callcenter.RsmwCdrEvent;
+
+//import cc.rssoft.framework.springutil.ApplicationHelper;
+//import cc.rssoft.qqd.mod_callcenter.service.GroupCallTaskService;
+//import cc.rssoft.qqd.mod_callcenter.service.OutboundtaskItemService;
+//import cc.rssoft.qqd.mod_customer.service.CustomerContactHistoryCategoryService;
+//import cc.rssoft.qqd.rsmwapi.internal.AbstractEventHandler;
+//import cc.rssoft.qqd.rsmwapi.internal.RsmwCdrEvent;
+
+/**
+ * 
+ * CDR
+ * 
+ * @author jyf
+ *
+ */
+public class CdrEventHandler extends AbstractEventHandler {
+
+    private final Logger logger = LoggerFactory.getLogger(this.getClass());
+
+    @Override
+    public String handle(JSONObject jsonObject) {
+        // 先从json对象转成java对象，方便get
+        RsmwCdrEvent event = JSON.toJavaObject(jsonObject, RsmwCdrEvent.class);
+//        System.out.println("AAA cdrhandler:" + event.getCallUuid());
+        logger.debug("receive CDR from RSMW:" + jsonObject.toJSONString());
+
+        // 这里处理【业务逻辑1：更新outboundtaskItem】
+        /*
+        
+        OutboundtaskItemService outboundtaskItemService = ApplicationHelper.getApplicationContext()
+                .getBean("outboundtaskItemService", OutboundtaskItemService.class);
+        if (outboundtaskItemService != null) {
+            outboundtaskItemService.updateOutboundtaskItemAfterCall(event);
+        }
+        
+        //......
+
+        // 这里处理【业务逻辑2:更新客户更进记录】
+        // 找出src，dst中的外部号码（非exten），作为customerPhoneNumber处理，处理过程如下：
+        // 先获取：customerService.getCustomerByPhonenNumber(phoneNumber);
+        // 如果没有customer就新增一条customer记录（类席newtateevent里的逻辑）
+        // 拿到customerid后，去insert CustomerContactHistory，setcontent=calluuid
+        CustomerContactHistoryCategoryService customerContactHistoryCategoryService = ApplicationHelper
+                .getApplicationContext()
+                .getBean("customerContactHistoryCategoryService", CustomerContactHistoryCategoryService.class);
+        if (customerContactHistoryCategoryService != null) {
+            customerContactHistoryCategoryService.saveCustomerContactHistory(event, 1L);
+        }
+
+
+        // 这里处理【业务逻辑3：更新群呼任务item】
+        // 群呼模块.
+        String userfield = event.getUserfield();
+        JSONObject userData = JSONObject.parseObject(userfield);
+        if (userData != null) {
+            logger.debug(userData.toJSONString());
+            Long gcTaskId = userData.getLong("gcTaskId");
+            Long gcTaskItemId = userData.getLong("gcTaskItemId");
+            Long questionnaireId = userData.getLong("questionnaireId");
+            Long customerId = userData.getLong("customerId");
+            if (gcTaskItemId != null) {
+                // 更新群呼item的记录
+                GroupCallTaskService groupCallTaskService = ApplicationHelper.getApplicationContext()
+                        .getBean("groupCallTaskService", GroupCallTaskService.class);
+                if (groupCallTaskService != null) {
+                    groupCallTaskService.updateGcTaskItemAfterCall(event, gcTaskId, gcTaskItemId, questionnaireId, customerId);
+                }
+
+            }else{
+                logger.debug("没有清理callUuid: gcTaskId == null");
+            }
+        }else{
+            logger.debug("没有清理callUuid: userData == null");
+        }*/
+
+        return "";
+    }
+
+}

src/main/java/com/ctrip/fun/admin/eventhandler/ChannelRouteEventHandler.java

+package com.ctrip.fun.admin.eventhandler;
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import com.alibaba.fastjson.JSON;
+import com.alibaba.fastjson.JSONObject;
+
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
+import com.ctrip.fun.admin.vo.callcenter.RsmwChannelRouteEvent;
+
+
+/**
+ * 
+ * 
+ * @author jyf
+ *
+ */
+public class ChannelRouteEventHandler extends AbstractEventHandler {
+
+	private final Logger logger = LoggerFactory.getLogger(this.getClass());
+	
+	@Override
+	public String handle(JSONObject jsonObject) {
+	    logger.debug(jsonObject.toJSONString());
+	    RsmwChannelRouteEvent event = JSON.toJavaObject(jsonObject, RsmwChannelRouteEvent.class);
+	    
+	    logger.debug(event.getUserData());
+		return"";
+	}
+
+}

src/main/java/com/ctrip/fun/admin/eventhandler/QueueMemberPauseEventHandler.java

+package com.ctrip.fun.admin.eventhandler;
+
+import com.alibaba.fastjson.JSONObject;
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
+
+
+/**
+ * 
+ * 
+ * @author jyf
+ *
+ */
+public class QueueMemberPauseEventHandler extends AbstractEventHandler {
+
+//	private final Logger logger = LoggerFactory.getLogger(this.getClass());
+	
+	@Override
+	public String handle(JSONObject jsonObject) {
+				
+		return"";
+	}
+
+}

src/main/java/com/ctrip/fun/admin/eventhandler/SqeEventHandler.java

+package com.ctrip.fun.admin.eventhandler;
+
+import com.alibaba.fastjson.JSONObject;
+import com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler;
+
+
+/**
+ * 
+ * 
+ * @author jyf
+ *
+ */
+public class SqeEventHandler extends AbstractEventHandler {
+
+//	private final Logger logger = LoggerFactory.getLogger(this.getClass());
+	
+	@Override
+	public String handle(JSONObject jsonObject) {
+				
+		return"";
+	}
+
+}

src/main/java/com/ctrip/fun/admin/vo/callcenter/AbstractEventHandler.java

+package com.ctrip.fun.admin.vo.callcenter;
+
+
+
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+
+import com.alibaba.fastjson.JSONObject;
+
+/**
+ * @author Jiangyifen
+ *
+ */
+public abstract class AbstractEventHandler {
+
+	protected Logger logger = LoggerFactory.getLogger(this.getClass());
+	
+	
+	/**
+	 * 处理具体的event
+	 * 
+	 * @return
+	 */
+	public abstract String handle(JSONObject t);
+
+	private Long timestamp = 0L;
+	
+	public Long getTimestamp() {
+		return timestamp;
+	}
+
+	public void setTimestamp(Long timestamp) {
+		this.timestamp = timestamp;
+	}
+
+
+}

src/main/java/com/ctrip/fun/admin/vo/callcenter/BridgeEvent.java

+package com.ctrip.fun.admin.vo.callcenter;
+
+public class BridgeEvent{
+    private String event = "";
+    private Boolean bridge = null;
+    
+    private String channel1 = "";
+    private String uniqueId1 = "";
+    private String callerInNumber1 = "";
+    
+    private String channel2 = "";
+    private String uniqueId2 = "";
+    private String callerInNumber2 = "";
+    
+    public String getEvent() {
+        return event;
+    }
+    public void setEvent(String event) {
+        this.event = event;
+    }
+    public Boolean getBridge() {
+        return bridge;
+    }
+    public void setBridge(Boolean bridge) {
+        this.bridge = bridge;
+    }
+    public String getChannel1() {
+        return channel1;
+    }
+    public void setChannel1(String channel1) {
+        this.channel1 = channel1;
+    }
+    public String getUniqueId1() {
+        return uniqueId1;
+    }
+    public void setUniqueId1(String uniqueId1) {
+        this.uniqueId1 = uniqueId1;
+    }
+    public String getCallerInNumber1() {
+        return callerInNumber1;
+    }
+    public void setCallerInNumber1(String callerInNumber1) {
+        this.callerInNumber1 = callerInNumber1;
+    }
+    public String getChannel2() {
+        return channel2;
+    }
+    public void setChannel2(String channel2) {
+        this.channel2 = channel2;
+    }
+    public String getUniqueId2() {
+        return uniqueId2;
+    }
+    public void setUniqueId2(String uniqueId2) {
+        this.uniqueId2 = uniqueId2;
+    }
+    public String getCallerInNumber2() {
+        return callerInNumber2;
+    }
+    public void setCallerInNumber2(String callerInNumber2) {
+        this.callerInNumber2 = callerInNumber2;
+    }
+	
+}

src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwCdrEvent.java

+package com.ctrip.fun.admin.vo.callcenter;
+
+
+/**
+ * 
+ * @author root
+ *
+ */
+public class RsmwCdrEvent {
+
+	private Long timestamp = null;
+	private String event = "";
+	private String serverId = "";
+	private String callUuid = "";
+	private String uniqueId = "";
+	private String callerId = "";
+	private String src = "";
+	private String dstContext = "";
+	private String dst = "";
+	private String srcChannel = "";
+	private String dstChannel = "";
+	private String startTime = "";
+	private String answerTime = "";
+	private String endTime = "";
+	private Long duration = 0L;
+	private Long billSeconds = 0L;
+	private String disposition = "";
+	private String srcAgentAid = "";
+	private String srcAgentName = "";
+	private String dstAgentAid = "";
+	private String dstAgentName = "";
+	private String srcAccessNumber = "";
+	private String srcGateway = "";
+	private String dstAccessNumber = "";
+	private String dstGateway = "";
+	private String callDirection = "";
+	private Boolean answered = null;
+	private Boolean bridged = null;
+	private String recordUrl = "";
+	private String ivrKeyPressed = "";
+	private String userfield = "";
+	public String getEvent() {
+		return event;
+	}
+	public void setEvent(String event) {
+		this.event = event;
+	}
+	public String getServerId() {
+		return serverId;
+	}
+	public void setServerId(String serverId) {
+		this.serverId = serverId;
+	}
+	public String getUniqueId() {
+		return uniqueId;
+	}
+	public void setUniqueId(String uniqueId) {
+		this.uniqueId = uniqueId;
+	}
+	public String getCallerId() {
+		return callerId;
+	}
+	public void setCallerId(String callerId) {
+		this.callerId = callerId;
+	}
+	public String getSrc() {
+		return src;
+	}
+	public void setSrc(String src) {
+		this.src = src;
+	}
+	public String getDstContext() {
+		return dstContext;
+	}
+	public void setDstContext(String dstContext) {
+		this.dstContext = dstContext;
+	}
+	public String getDst() {
+		return dst;
+	}
+	public void setDst(String dst) {
+		this.dst = dst;
+	}
+	public String getSrcChannel() {
+		return srcChannel;
+	}
+	public void setSrcChannel(String srcChannel) {
+		this.srcChannel = srcChannel;
+	}
+	public String getDstChannel() {
+		return dstChannel;
+	}
+	public void setDstChannel(String dstChannel) {
+		this.dstChannel = dstChannel;
+	}
+	public String getStartTime() {
+		return startTime;
+	}
+	public void setStartTime(String startTime) {
+		this.startTime = startTime;
+	}
+	public String getAnswerTime() {
+		return answerTime;
+	}
+	public void setAnswerTime(String answerTime) {
+		this.answerTime = answerTime;
+	}
+	public String getEndTime() {
+		return endTime;
+	}
+	public void setEndTime(String endTime) {
+		this.endTime = endTime;
+	}
+	public Long getDuration() {
+		return duration;
+	}
+	public void setDuration(Long duration) {
+		this.duration = duration;
+	}
+	public Long getBillSeconds() {
+		return billSeconds;
+	}
+	public void setBillSeconds(Long billSeconds) {
+		this.billSeconds = billSeconds;
+	}
+	public String getSrcAgentAid() {
+		return srcAgentAid;
+	}
+	public void setSrcAgentAid(String srcAgentAid) {
+		this.srcAgentAid = srcAgentAid;
+	}
+	public String getSrcAgentName() {
+		return srcAgentName;
+	}
+	public void setSrcAgentName(String srcAgentName) {
+		this.srcAgentName = srcAgentName;
+	}
+	public String getDstAgentAid() {
+		return dstAgentAid;
+	}
+	public void setDstAgentAid(String dstAgentAid) {
+		this.dstAgentAid = dstAgentAid;
+	}
+	public String getDstAgentName() {
+		return dstAgentName;
+	}
+	public void setDstAgentName(String dstAgentName) {
+		this.dstAgentName = dstAgentName;
+	}
+	public String getSrcAccessNumber() {
+		return srcAccessNumber;
+	}
+	public void setSrcAccessNumber(String srcAccessNumber) {
+		this.srcAccessNumber = srcAccessNumber;
+	}
+	public String getSrcGateway() {
+		return srcGateway;
+	}
+	public void setSrcGateway(String srcGateway) {
+		this.srcGateway = srcGateway;
+	}
+	public String getDstAccessNumber() {
+		return dstAccessNumber;
+	}
+	public void setDstAccessNumber(String dstAccessNumber) {
+		this.dstAccessNumber = dstAccessNumber;
+	}
+	public String getDstGateway() {
+		return dstGateway;
+	}
+	public void setDstGateway(String dstGateway) {
+		this.dstGateway = dstGateway;
+	}
+	public String getCallDirection() {
+		return callDirection;
+	}
+	public void setCallDirection(String callDirection) {
+		this.callDirection = callDirection;
+	}
+	public Boolean getAnswered() {
+		return answered;
+	}
+	public void setAnswered(Boolean answered) {
+		this.answered = answered;
+	}
+	public String getRecordUrl() {
+		return recordUrl;
+	}
+	public void setRecordUrl(String recordUrl) {
+		this.recordUrl = recordUrl;
+	}
+	public String getCallUuid() {
+		return callUuid;
+	}
+	public void setCallUuid(String callUuid) {
+		this.callUuid = callUuid;
+	}
+	public String getDisposition() {
+		return disposition;
+	}
+	public void setDisposition(String disposition) {
+		this.disposition = disposition;
+	}
+	public Long getTimestamp() {
+		return timestamp;
+	}
+	public void setTimestamp(Long timestamp) {
+		this.timestamp = timestamp;
+	}
+    public String getIvrKeyPressed() {
+        return ivrKeyPressed;
+    }
+    public void setIvrKeyPressed(String ivrKeyPressed) {
+        this.ivrKeyPressed = ivrKeyPressed;
+    }
+    public String getUserfield() {
+        return userfield;
+    }
+    public void setUserfield(String userfield) {
+        this.userfield = userfield;
+    }
+    public Boolean getBridged() {
+        return bridged;
+    }
+    public void setBridged(Boolean bridged) {
+        this.bridged = bridged;
+    }
+	
+}

src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwChannelRouteEvent.java

+package com.ctrip.fun.admin.vo.callcenter;
+
+
+public class RsmwChannelRouteEvent{
+
+	private String event = "";
+	private String accessDate = "";
+	private String uniqueId = "";
+	private String channel = "";
+	private String callerIdNumber = "";
+
+	private String srcGateway = "";
+	private String srcAccessNumber = "";
+	private String dstGateway = "";
+	private String dstAccessNumber = "";
+	
+	private String userData = "";
+	
+	public String getSrcGateway() {
+		return srcGateway;
+	}
+	public void setSrcGateway(String srcGateway) {
+		this.srcGateway = srcGateway;
+	}
+	public String getSrcAccessNumber() {
+		return srcAccessNumber;
+	}
+	public void setSrcAccessNumber(String srcAccessNumber) {
+		this.srcAccessNumber = srcAccessNumber;
+	}
+	public String getDstGateway() {
+		return dstGateway;
+	}
+	public void setDstGateway(String dstGateway) {
+		this.dstGateway = dstGateway;
+	}
+	public String getDstAccessNumber() {
+		return dstAccessNumber;
+	}
+	public void setDstAccessNumber(String dstAccessNumber) {
+		this.dstAccessNumber = dstAccessNumber;
+	}
+	private String exten = "";
+	private String extenType = "";
+	private String extenDescription = "";
+
+	
+	public String getEvent() {
+		return event;
+	}
+	public void setEvent(String event) {
+		this.event = event;
+	}
+	public String getExten() {
+		return exten;
+	}
+	public void setExten(String exten) {
+		this.exten = exten;
+	}
+	public String getExtenType() {
+		return extenType;
+	}
+	public void setExtenType(String extenType) {
+		this.extenType = extenType;
+	}
+	public String getExtenDescription() {
+		return extenDescription;
+	}
+	public void setExtenDescription(String extenDescription) {
+		this.extenDescription = extenDescription;
+	}
+
+	public String getCallerIdNumber() {
+		return callerIdNumber;
+	}
+	public void setCallerIdNumber(String callerIdNumber) {
+		this.callerIdNumber = callerIdNumber;
+	}
+	public String getUniqueId() {
+		return uniqueId;
+	}
+	public void setUniqueId(String uniqueId) {
+		this.uniqueId = uniqueId;
+	}
+	public String getChannel() {
+		return channel;
+	}
+	public void setChannel(String channel) {
+		this.channel = channel;
+	}
+	public String getAccessDate() {
+		return accessDate;
+	}
+	public void setAccessDate(String accessDate) {
+		this.accessDate = accessDate;
+	}
+    public String getUserData() {
+        return userData;
+    }
+    public void setUserData(String userData) {
+        this.userData = userData;
+    }
+	
+}

src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwNewStateEvent.java

+package com.ctrip.fun.admin.vo.callcenter;
+
+public class RsmwNewStateEvent{
+
+	private String event = "";
+	
+	private String uniqueId = "";
+	private String channel = "";
+	private String channelState = "";
+	private Integer cause = null;
+	private String causeDesc = "";
+	private String callerIdName = "";
+	private String callerIdNumber = "";
+	private String connectedLineName = "";
+	private String connectedLineNumber = "";
+	
+//	private String callUuid = "";
+
+	public String getUniqueId() {
+		return uniqueId;
+	}
+	public void setUniqueId(String uniqueId) {
+		this.uniqueId = uniqueId;
+	}
+	public String getChannel() {
+		return channel;
+	}
+	public void setChannel(String channel) {
+		this.channel = channel;
+	}
+	public String getChannelState() {
+		return channelState;
+	}
+	public void setChannelState(String channelState) {
+		this.channelState = channelState;
+	}
+	public Integer getCause() {
+		return cause;
+	}
+	public void setCause(Integer cause) {
+		this.cause = cause;
+	}
+	public String getCauseDesc() {
+		return causeDesc;
+	}
+	public void setCauseDesc(String causeDesc) {
+		this.causeDesc = causeDesc;
+	}
+	public String getCallerIdName() {
+		return callerIdName;
+	}
+	public void setCallerIdName(String callerIdName) {
+		this.callerIdName = callerIdName;
+	}
+	public String getCallerIdNumber() {
+		return callerIdNumber;
+	}
+	public void setCallerIdNumber(String callerIdNumber) {
+		this.callerIdNumber = callerIdNumber;
+	}
+	public String getConnectedLineName() {
+		return connectedLineName;
+	}
+	public void setConnectedLineName(String connectedLineName) {
+		this.connectedLineName = connectedLineName;
+	}
+	public String getConnectedLineNumber() {
+		return connectedLineNumber;
+	}
+	public void setConnectedLineNumber(String connectedLineNumber) {
+		this.connectedLineNumber = connectedLineNumber;
+	}
+	public String getEvent() {
+		return event;
+	}
+	public void setEvent(String event) {
+		this.event = event;
+	}
+//    public String getCallUuid() {
+//        return callUuid;
+//    }
+//    public void setCallUuid(String callUuid) {
+//        this.callUuid = callUuid;
+//    }
+
+	
+}