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Commit
94138452
authored
Sep 06, 2017
by
lyhuang
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parent
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13 changed files
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824 additions
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0 deletions
src/main/java/com/ctrip/fun/admin/controller/tools/CallCenterController.java
src/main/java/com/ctrip/fun/admin/eventhandler/BindEventHandler.java
src/main/java/com/ctrip/fun/admin/eventhandler/BridgeEventHandler.java
src/main/java/com/ctrip/fun/admin/eventhandler/CdrEventHandler.java
src/main/java/com/ctrip/fun/admin/eventhandler/ChannelRouteEventHandler.java
src/main/java/com/ctrip/fun/admin/eventhandler/NewStateEventHandler.java
src/main/java/com/ctrip/fun/admin/eventhandler/QueueMemberPauseEventHandler.java
src/main/java/com/ctrip/fun/admin/eventhandler/SqeEventHandler.java
src/main/java/com/ctrip/fun/admin/vo/callcenter/AbstractEventHandler.java
src/main/java/com/ctrip/fun/admin/vo/callcenter/BridgeEvent.java
src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwCdrEvent.java
src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwChannelRouteEvent.java
src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwNewStateEvent.java
src/main/java/com/ctrip/fun/admin/controller/tools/CallCenterController.java
View file @
94138452
...
...
@@ -2,8 +2,11 @@ package com.ctrip.fun.admin.controller.tools;
import
java.util.Collection
;
import
java.util.List
;
import
java.util.Map
;
import
java.util.concurrent.ConcurrentHashMap
;
import
javax.servlet.http.HttpServletRequest
;
import
javax.servlet.http.HttpServletResponse
;
import
org.apache.commons.collections.CollectionUtils
;
import
org.apache.commons.lang.StringUtils
;
...
...
@@ -17,17 +20,28 @@ import org.springframework.ui.ModelMap;
import
org.springframework.validation.BindingResult
;
import
org.springframework.validation.FieldError
;
import
org.springframework.web.bind.annotation.ModelAttribute
;
import
org.springframework.web.bind.annotation.RequestBody
;
import
org.springframework.web.bind.annotation.RequestMapping
;
import
org.springframework.web.bind.annotation.RequestMethod
;
import
org.springframework.web.bind.annotation.RequestParam
;
import
org.springframework.web.bind.annotation.ResponseBody
;
import
org.springframework.web.bind.annotation.ResponseStatus
;
import
com.alibaba.fastjson.JSON
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.exception.CommonException
;
import
com.ctrip.fun.admin.form.tools.UserRegisterForm
;
import
com.ctrip.fun.admin.eventhandler.BindEventHandler
;
import
com.ctrip.fun.admin.eventhandler.BridgeEventHandler
;
import
com.ctrip.fun.admin.eventhandler.CdrEventHandler
;
import
com.ctrip.fun.admin.eventhandler.ChannelRouteEventHandler
;
import
com.ctrip.fun.admin.eventhandler.NewStateEventHandler
;
import
com.ctrip.fun.admin.eventhandler.QueueMemberPauseEventHandler
;
import
com.ctrip.fun.admin.eventhandler.SqeEventHandler
;
import
com.ctrip.fun.admin.service.system.UserService
;
import
com.ctrip.fun.admin.service.tools.CallCenterService
;
import
com.ctrip.fun.admin.utility.Util
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
import
com.ctrip.fun.common.vo.PagedResponseBean
;
import
com.ctrip.fun.common.vo.basic.UserExtQuery
;
import
com.ctrip.fun.common.vo.user.RegisterBean
;
...
...
@@ -44,6 +58,19 @@ public class CallCenterController {
private
static
final
Logger
logger
=
LoggerFactory
.
getLogger
(
CallCenterController
.
class
);
public
static
final
Map
<
String
,
AbstractEventHandler
>
eventHandlerMap
=
new
ConcurrentHashMap
<
String
,
AbstractEventHandler
>()
{
private
static
final
long
serialVersionUID
=
1565306516357059751L
;
{
put
(
"cdrEvent"
,
new
CdrEventHandler
());
put
(
"newStateEvent"
,
new
NewStateEventHandler
());
put
(
"bridgeEvent"
,
new
BridgeEventHandler
());
put
(
"channelRouteEvent"
,
new
ChannelRouteEventHandler
());
put
(
"sqeEvent"
,
new
SqeEventHandler
());
put
(
"queueMemberPauseEvent"
,
new
QueueMemberPauseEventHandler
());
put
(
"bindEvent"
,
new
BindEventHandler
());
}
};
@Autowired
private
CallCenterService
ccService
;
...
...
@@ -77,6 +104,51 @@ public class CallCenterController {
}
}
/**
*
* @return
*/
@RequestMapping
(
value
=
"/callback"
,
method
=
RequestMethod
.
POST
)
public
String
callbackEvent
(
HttpServletRequest
request
,
HttpServletResponse
response
,
@RequestBody
String
eventJsonString
)
{
String
result
=
""
;
try
{
// System.out.println("AAA controller: " + eventJsonString);
logger
.
debug
(
"从"
+
request
.
getRemoteAddr
()
+
"收到event:"
+
eventJsonString
);
JSONObject
commandJSONObject
=
null
;
commandJSONObject
=
JSON
.
parseObject
(
eventJsonString
);
String
event
=
commandJSONObject
.
getString
(
"event"
);
if
(
StringUtils
.
isBlank
(
event
)){
result
=
"收到的消息缺少event字段: "
+
eventJsonString
;
logger
.
warn
(
result
);
return
result
;
}
// 1)找出具体的命令实例。
logger
.
debug
(
"event ["
+
event
+
"] is ready to execute..."
);
logger
.
debug
(
eventJsonString
);
AbstractEventHandler
eventHandler
=
eventHandlerMap
.
get
(
event
);
// 2)执行命令并返回结果
if
(
eventHandler
!=
null
){
result
=
eventHandler
.
handle
(
commandJSONObject
);
}
else
{
result
=
"event="
+
event
+
", event字段有误,没有找到对应的eventHandler"
;
logger
.
warn
(
"event="
+
event
+
", event字段有误,没有找到对应的eventHandler"
);
return
result
;
}
}
catch
(
Exception
e
)
{
logger
.
error
(
e
.
getMessage
(),
e
);
return
e
.
getMessage
();
}
return
result
;
}
@RequestMapping
(
value
=
"/userRegister"
,
method
=
RequestMethod
.
POST
)
public
String
userRegister
(
HttpServletRequest
request
,
@ModelAttribute
(
"form"
)
UserRegisterForm
form
,
BindingResult
binding
,
ModelMap
model
)
{
String
uid
=
null
;
...
...
src/main/java/com/ctrip/fun/admin/eventhandler/BindEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
eventhandler
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
/**
*
*
* @author jyf
*
*/
public
class
BindEventHandler
extends
AbstractEventHandler
{
// private final Logger logger = LoggerFactory.getLogger(this.getClass());
@Override
public
String
handle
(
JSONObject
jsonObject
)
{
return
""
;
}
}
src/main/java/com/ctrip/fun/admin/eventhandler/BridgeEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
eventhandler
;
import
org.apache.commons.lang.StringUtils
;
import
org.slf4j.Logger
;
import
org.slf4j.LoggerFactory
;
import
com.alibaba.fastjson.JSON
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
import
com.ctrip.fun.admin.vo.callcenter.BridgeEvent
;
/**
*
* channel bridge
*
* @author jyf
*
*/
public
class
BridgeEventHandler
extends
AbstractEventHandler
{
private
final
Logger
logger
=
LoggerFactory
.
getLogger
(
this
.
getClass
());
@Override
public
String
handle
(
JSONObject
jsonObject
)
{
logger
.
debug
(
jsonObject
.
toJSONString
());
/*BridgeEvent event = JSON.toJavaObject(jsonObject, BridgeEvent.class);
//1)处理群呼清理QqdCache.groupCallChannelMap的逻辑
String phoneNumber = event.getCallerInNumber1();
if(StringUtils.isNotBlank(phoneNumber)){
QqdCache.groupCallItemBeanMap.remove(phoneNumber);
logger.debug("MMMMMM 群呼正在接听清理号码:"+phoneNumber +" 内容为:"+JSON.toJSONString(QqdCache.groupCallItemBeanMap));
}*/
return
""
;
}
}
src/main/java/com/ctrip/fun/admin/eventhandler/CdrEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
eventhandler
;
import
org.slf4j.Logger
;
import
org.slf4j.LoggerFactory
;
import
com.alibaba.fastjson.JSON
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
import
com.ctrip.fun.admin.vo.callcenter.RsmwCdrEvent
;
//import cc.rssoft.framework.springutil.ApplicationHelper;
//import cc.rssoft.qqd.mod_callcenter.service.GroupCallTaskService;
//import cc.rssoft.qqd.mod_callcenter.service.OutboundtaskItemService;
//import cc.rssoft.qqd.mod_customer.service.CustomerContactHistoryCategoryService;
//import cc.rssoft.qqd.rsmwapi.internal.AbstractEventHandler;
//import cc.rssoft.qqd.rsmwapi.internal.RsmwCdrEvent;
/**
*
* CDR
*
* @author jyf
*
*/
public
class
CdrEventHandler
extends
AbstractEventHandler
{
private
final
Logger
logger
=
LoggerFactory
.
getLogger
(
this
.
getClass
());
@Override
public
String
handle
(
JSONObject
jsonObject
)
{
// 先从json对象转成java对象,方便get
RsmwCdrEvent
event
=
JSON
.
toJavaObject
(
jsonObject
,
RsmwCdrEvent
.
class
);
// System.out.println("AAA cdrhandler:" + event.getCallUuid());
logger
.
debug
(
"receive CDR from RSMW:"
+
jsonObject
.
toJSONString
());
// 这里处理【业务逻辑1:更新outboundtaskItem】
/*
OutboundtaskItemService outboundtaskItemService = ApplicationHelper.getApplicationContext()
.getBean("outboundtaskItemService", OutboundtaskItemService.class);
if (outboundtaskItemService != null) {
outboundtaskItemService.updateOutboundtaskItemAfterCall(event);
}
//......
// 这里处理【业务逻辑2:更新客户更进记录】
// 找出src,dst中的外部号码(非exten),作为customerPhoneNumber处理,处理过程如下:
// 先获取:customerService.getCustomerByPhonenNumber(phoneNumber);
// 如果没有customer就新增一条customer记录(类席newtateevent里的逻辑)
// 拿到customerid后,去insert CustomerContactHistory,setcontent=calluuid
CustomerContactHistoryCategoryService customerContactHistoryCategoryService = ApplicationHelper
.getApplicationContext()
.getBean("customerContactHistoryCategoryService", CustomerContactHistoryCategoryService.class);
if (customerContactHistoryCategoryService != null) {
customerContactHistoryCategoryService.saveCustomerContactHistory(event, 1L);
}
// 这里处理【业务逻辑3:更新群呼任务item】
// 群呼模块.
String userfield = event.getUserfield();
JSONObject userData = JSONObject.parseObject(userfield);
if (userData != null) {
logger.debug(userData.toJSONString());
Long gcTaskId = userData.getLong("gcTaskId");
Long gcTaskItemId = userData.getLong("gcTaskItemId");
Long questionnaireId = userData.getLong("questionnaireId");
Long customerId = userData.getLong("customerId");
if (gcTaskItemId != null) {
// 更新群呼item的记录
GroupCallTaskService groupCallTaskService = ApplicationHelper.getApplicationContext()
.getBean("groupCallTaskService", GroupCallTaskService.class);
if (groupCallTaskService != null) {
groupCallTaskService.updateGcTaskItemAfterCall(event, gcTaskId, gcTaskItemId, questionnaireId, customerId);
}
}else{
logger.debug("没有清理callUuid: gcTaskId == null");
}
}else{
logger.debug("没有清理callUuid: userData == null");
}*/
return
""
;
}
}
src/main/java/com/ctrip/fun/admin/eventhandler/ChannelRouteEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
eventhandler
;
import
org.slf4j.Logger
;
import
org.slf4j.LoggerFactory
;
import
com.alibaba.fastjson.JSON
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
import
com.ctrip.fun.admin.vo.callcenter.RsmwChannelRouteEvent
;
/**
*
*
* @author jyf
*
*/
public
class
ChannelRouteEventHandler
extends
AbstractEventHandler
{
private
final
Logger
logger
=
LoggerFactory
.
getLogger
(
this
.
getClass
());
@Override
public
String
handle
(
JSONObject
jsonObject
)
{
logger
.
debug
(
jsonObject
.
toJSONString
());
RsmwChannelRouteEvent
event
=
JSON
.
toJavaObject
(
jsonObject
,
RsmwChannelRouteEvent
.
class
);
logger
.
debug
(
event
.
getUserData
());
return
""
;
}
}
src/main/java/com/ctrip/fun/admin/eventhandler/NewStateEventHandler.java
0 → 100644
View file @
94138452
This diff is collapsed.
Click to expand it.
src/main/java/com/ctrip/fun/admin/eventhandler/QueueMemberPauseEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
eventhandler
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
/**
*
*
* @author jyf
*
*/
public
class
QueueMemberPauseEventHandler
extends
AbstractEventHandler
{
// private final Logger logger = LoggerFactory.getLogger(this.getClass());
@Override
public
String
handle
(
JSONObject
jsonObject
)
{
return
""
;
}
}
src/main/java/com/ctrip/fun/admin/eventhandler/SqeEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
eventhandler
;
import
com.alibaba.fastjson.JSONObject
;
import
com.ctrip.fun.admin.vo.callcenter.AbstractEventHandler
;
/**
*
*
* @author jyf
*
*/
public
class
SqeEventHandler
extends
AbstractEventHandler
{
// private final Logger logger = LoggerFactory.getLogger(this.getClass());
@Override
public
String
handle
(
JSONObject
jsonObject
)
{
return
""
;
}
}
src/main/java/com/ctrip/fun/admin/vo/callcenter/AbstractEventHandler.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
vo
.
callcenter
;
import
org.slf4j.Logger
;
import
org.slf4j.LoggerFactory
;
import
com.alibaba.fastjson.JSONObject
;
/**
* @author Jiangyifen
*
*/
public
abstract
class
AbstractEventHandler
{
protected
Logger
logger
=
LoggerFactory
.
getLogger
(
this
.
getClass
());
/**
* 处理具体的event
*
* @return
*/
public
abstract
String
handle
(
JSONObject
t
);
private
Long
timestamp
=
0L
;
public
Long
getTimestamp
()
{
return
timestamp
;
}
public
void
setTimestamp
(
Long
timestamp
)
{
this
.
timestamp
=
timestamp
;
}
}
src/main/java/com/ctrip/fun/admin/vo/callcenter/BridgeEvent.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
vo
.
callcenter
;
public
class
BridgeEvent
{
private
String
event
=
""
;
private
Boolean
bridge
=
null
;
private
String
channel1
=
""
;
private
String
uniqueId1
=
""
;
private
String
callerInNumber1
=
""
;
private
String
channel2
=
""
;
private
String
uniqueId2
=
""
;
private
String
callerInNumber2
=
""
;
public
String
getEvent
()
{
return
event
;
}
public
void
setEvent
(
String
event
)
{
this
.
event
=
event
;
}
public
Boolean
getBridge
()
{
return
bridge
;
}
public
void
setBridge
(
Boolean
bridge
)
{
this
.
bridge
=
bridge
;
}
public
String
getChannel1
()
{
return
channel1
;
}
public
void
setChannel1
(
String
channel1
)
{
this
.
channel1
=
channel1
;
}
public
String
getUniqueId1
()
{
return
uniqueId1
;
}
public
void
setUniqueId1
(
String
uniqueId1
)
{
this
.
uniqueId1
=
uniqueId1
;
}
public
String
getCallerInNumber1
()
{
return
callerInNumber1
;
}
public
void
setCallerInNumber1
(
String
callerInNumber1
)
{
this
.
callerInNumber1
=
callerInNumber1
;
}
public
String
getChannel2
()
{
return
channel2
;
}
public
void
setChannel2
(
String
channel2
)
{
this
.
channel2
=
channel2
;
}
public
String
getUniqueId2
()
{
return
uniqueId2
;
}
public
void
setUniqueId2
(
String
uniqueId2
)
{
this
.
uniqueId2
=
uniqueId2
;
}
public
String
getCallerInNumber2
()
{
return
callerInNumber2
;
}
public
void
setCallerInNumber2
(
String
callerInNumber2
)
{
this
.
callerInNumber2
=
callerInNumber2
;
}
}
src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwCdrEvent.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
vo
.
callcenter
;
/**
*
* @author root
*
*/
public
class
RsmwCdrEvent
{
private
Long
timestamp
=
null
;
private
String
event
=
""
;
private
String
serverId
=
""
;
private
String
callUuid
=
""
;
private
String
uniqueId
=
""
;
private
String
callerId
=
""
;
private
String
src
=
""
;
private
String
dstContext
=
""
;
private
String
dst
=
""
;
private
String
srcChannel
=
""
;
private
String
dstChannel
=
""
;
private
String
startTime
=
""
;
private
String
answerTime
=
""
;
private
String
endTime
=
""
;
private
Long
duration
=
0L
;
private
Long
billSeconds
=
0L
;
private
String
disposition
=
""
;
private
String
srcAgentAid
=
""
;
private
String
srcAgentName
=
""
;
private
String
dstAgentAid
=
""
;
private
String
dstAgentName
=
""
;
private
String
srcAccessNumber
=
""
;
private
String
srcGateway
=
""
;
private
String
dstAccessNumber
=
""
;
private
String
dstGateway
=
""
;
private
String
callDirection
=
""
;
private
Boolean
answered
=
null
;
private
Boolean
bridged
=
null
;
private
String
recordUrl
=
""
;
private
String
ivrKeyPressed
=
""
;
private
String
userfield
=
""
;
public
String
getEvent
()
{
return
event
;
}
public
void
setEvent
(
String
event
)
{
this
.
event
=
event
;
}
public
String
getServerId
()
{
return
serverId
;
}
public
void
setServerId
(
String
serverId
)
{
this
.
serverId
=
serverId
;
}
public
String
getUniqueId
()
{
return
uniqueId
;
}
public
void
setUniqueId
(
String
uniqueId
)
{
this
.
uniqueId
=
uniqueId
;
}
public
String
getCallerId
()
{
return
callerId
;
}
public
void
setCallerId
(
String
callerId
)
{
this
.
callerId
=
callerId
;
}
public
String
getSrc
()
{
return
src
;
}
public
void
setSrc
(
String
src
)
{
this
.
src
=
src
;
}
public
String
getDstContext
()
{
return
dstContext
;
}
public
void
setDstContext
(
String
dstContext
)
{
this
.
dstContext
=
dstContext
;
}
public
String
getDst
()
{
return
dst
;
}
public
void
setDst
(
String
dst
)
{
this
.
dst
=
dst
;
}
public
String
getSrcChannel
()
{
return
srcChannel
;
}
public
void
setSrcChannel
(
String
srcChannel
)
{
this
.
srcChannel
=
srcChannel
;
}
public
String
getDstChannel
()
{
return
dstChannel
;
}
public
void
setDstChannel
(
String
dstChannel
)
{
this
.
dstChannel
=
dstChannel
;
}
public
String
getStartTime
()
{
return
startTime
;
}
public
void
setStartTime
(
String
startTime
)
{
this
.
startTime
=
startTime
;
}
public
String
getAnswerTime
()
{
return
answerTime
;
}
public
void
setAnswerTime
(
String
answerTime
)
{
this
.
answerTime
=
answerTime
;
}
public
String
getEndTime
()
{
return
endTime
;
}
public
void
setEndTime
(
String
endTime
)
{
this
.
endTime
=
endTime
;
}
public
Long
getDuration
()
{
return
duration
;
}
public
void
setDuration
(
Long
duration
)
{
this
.
duration
=
duration
;
}
public
Long
getBillSeconds
()
{
return
billSeconds
;
}
public
void
setBillSeconds
(
Long
billSeconds
)
{
this
.
billSeconds
=
billSeconds
;
}
public
String
getSrcAgentAid
()
{
return
srcAgentAid
;
}
public
void
setSrcAgentAid
(
String
srcAgentAid
)
{
this
.
srcAgentAid
=
srcAgentAid
;
}
public
String
getSrcAgentName
()
{
return
srcAgentName
;
}
public
void
setSrcAgentName
(
String
srcAgentName
)
{
this
.
srcAgentName
=
srcAgentName
;
}
public
String
getDstAgentAid
()
{
return
dstAgentAid
;
}
public
void
setDstAgentAid
(
String
dstAgentAid
)
{
this
.
dstAgentAid
=
dstAgentAid
;
}
public
String
getDstAgentName
()
{
return
dstAgentName
;
}
public
void
setDstAgentName
(
String
dstAgentName
)
{
this
.
dstAgentName
=
dstAgentName
;
}
public
String
getSrcAccessNumber
()
{
return
srcAccessNumber
;
}
public
void
setSrcAccessNumber
(
String
srcAccessNumber
)
{
this
.
srcAccessNumber
=
srcAccessNumber
;
}
public
String
getSrcGateway
()
{
return
srcGateway
;
}
public
void
setSrcGateway
(
String
srcGateway
)
{
this
.
srcGateway
=
srcGateway
;
}
public
String
getDstAccessNumber
()
{
return
dstAccessNumber
;
}
public
void
setDstAccessNumber
(
String
dstAccessNumber
)
{
this
.
dstAccessNumber
=
dstAccessNumber
;
}
public
String
getDstGateway
()
{
return
dstGateway
;
}
public
void
setDstGateway
(
String
dstGateway
)
{
this
.
dstGateway
=
dstGateway
;
}
public
String
getCallDirection
()
{
return
callDirection
;
}
public
void
setCallDirection
(
String
callDirection
)
{
this
.
callDirection
=
callDirection
;
}
public
Boolean
getAnswered
()
{
return
answered
;
}
public
void
setAnswered
(
Boolean
answered
)
{
this
.
answered
=
answered
;
}
public
String
getRecordUrl
()
{
return
recordUrl
;
}
public
void
setRecordUrl
(
String
recordUrl
)
{
this
.
recordUrl
=
recordUrl
;
}
public
String
getCallUuid
()
{
return
callUuid
;
}
public
void
setCallUuid
(
String
callUuid
)
{
this
.
callUuid
=
callUuid
;
}
public
String
getDisposition
()
{
return
disposition
;
}
public
void
setDisposition
(
String
disposition
)
{
this
.
disposition
=
disposition
;
}
public
Long
getTimestamp
()
{
return
timestamp
;
}
public
void
setTimestamp
(
Long
timestamp
)
{
this
.
timestamp
=
timestamp
;
}
public
String
getIvrKeyPressed
()
{
return
ivrKeyPressed
;
}
public
void
setIvrKeyPressed
(
String
ivrKeyPressed
)
{
this
.
ivrKeyPressed
=
ivrKeyPressed
;
}
public
String
getUserfield
()
{
return
userfield
;
}
public
void
setUserfield
(
String
userfield
)
{
this
.
userfield
=
userfield
;
}
public
Boolean
getBridged
()
{
return
bridged
;
}
public
void
setBridged
(
Boolean
bridged
)
{
this
.
bridged
=
bridged
;
}
}
src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwChannelRouteEvent.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
vo
.
callcenter
;
public
class
RsmwChannelRouteEvent
{
private
String
event
=
""
;
private
String
accessDate
=
""
;
private
String
uniqueId
=
""
;
private
String
channel
=
""
;
private
String
callerIdNumber
=
""
;
private
String
srcGateway
=
""
;
private
String
srcAccessNumber
=
""
;
private
String
dstGateway
=
""
;
private
String
dstAccessNumber
=
""
;
private
String
userData
=
""
;
public
String
getSrcGateway
()
{
return
srcGateway
;
}
public
void
setSrcGateway
(
String
srcGateway
)
{
this
.
srcGateway
=
srcGateway
;
}
public
String
getSrcAccessNumber
()
{
return
srcAccessNumber
;
}
public
void
setSrcAccessNumber
(
String
srcAccessNumber
)
{
this
.
srcAccessNumber
=
srcAccessNumber
;
}
public
String
getDstGateway
()
{
return
dstGateway
;
}
public
void
setDstGateway
(
String
dstGateway
)
{
this
.
dstGateway
=
dstGateway
;
}
public
String
getDstAccessNumber
()
{
return
dstAccessNumber
;
}
public
void
setDstAccessNumber
(
String
dstAccessNumber
)
{
this
.
dstAccessNumber
=
dstAccessNumber
;
}
private
String
exten
=
""
;
private
String
extenType
=
""
;
private
String
extenDescription
=
""
;
public
String
getEvent
()
{
return
event
;
}
public
void
setEvent
(
String
event
)
{
this
.
event
=
event
;
}
public
String
getExten
()
{
return
exten
;
}
public
void
setExten
(
String
exten
)
{
this
.
exten
=
exten
;
}
public
String
getExtenType
()
{
return
extenType
;
}
public
void
setExtenType
(
String
extenType
)
{
this
.
extenType
=
extenType
;
}
public
String
getExtenDescription
()
{
return
extenDescription
;
}
public
void
setExtenDescription
(
String
extenDescription
)
{
this
.
extenDescription
=
extenDescription
;
}
public
String
getCallerIdNumber
()
{
return
callerIdNumber
;
}
public
void
setCallerIdNumber
(
String
callerIdNumber
)
{
this
.
callerIdNumber
=
callerIdNumber
;
}
public
String
getUniqueId
()
{
return
uniqueId
;
}
public
void
setUniqueId
(
String
uniqueId
)
{
this
.
uniqueId
=
uniqueId
;
}
public
String
getChannel
()
{
return
channel
;
}
public
void
setChannel
(
String
channel
)
{
this
.
channel
=
channel
;
}
public
String
getAccessDate
()
{
return
accessDate
;
}
public
void
setAccessDate
(
String
accessDate
)
{
this
.
accessDate
=
accessDate
;
}
public
String
getUserData
()
{
return
userData
;
}
public
void
setUserData
(
String
userData
)
{
this
.
userData
=
userData
;
}
}
src/main/java/com/ctrip/fun/admin/vo/callcenter/RsmwNewStateEvent.java
0 → 100644
View file @
94138452
package
com
.
ctrip
.
fun
.
admin
.
vo
.
callcenter
;
public
class
RsmwNewStateEvent
{
private
String
event
=
""
;
private
String
uniqueId
=
""
;
private
String
channel
=
""
;
private
String
channelState
=
""
;
private
Integer
cause
=
null
;
private
String
causeDesc
=
""
;
private
String
callerIdName
=
""
;
private
String
callerIdNumber
=
""
;
private
String
connectedLineName
=
""
;
private
String
connectedLineNumber
=
""
;
// private String callUuid = "";
public
String
getUniqueId
()
{
return
uniqueId
;
}
public
void
setUniqueId
(
String
uniqueId
)
{
this
.
uniqueId
=
uniqueId
;
}
public
String
getChannel
()
{
return
channel
;
}
public
void
setChannel
(
String
channel
)
{
this
.
channel
=
channel
;
}
public
String
getChannelState
()
{
return
channelState
;
}
public
void
setChannelState
(
String
channelState
)
{
this
.
channelState
=
channelState
;
}
public
Integer
getCause
()
{
return
cause
;
}
public
void
setCause
(
Integer
cause
)
{
this
.
cause
=
cause
;
}
public
String
getCauseDesc
()
{
return
causeDesc
;
}
public
void
setCauseDesc
(
String
causeDesc
)
{
this
.
causeDesc
=
causeDesc
;
}
public
String
getCallerIdName
()
{
return
callerIdName
;
}
public
void
setCallerIdName
(
String
callerIdName
)
{
this
.
callerIdName
=
callerIdName
;
}
public
String
getCallerIdNumber
()
{
return
callerIdNumber
;
}
public
void
setCallerIdNumber
(
String
callerIdNumber
)
{
this
.
callerIdNumber
=
callerIdNumber
;
}
public
String
getConnectedLineName
()
{
return
connectedLineName
;
}
public
void
setConnectedLineName
(
String
connectedLineName
)
{
this
.
connectedLineName
=
connectedLineName
;
}
public
String
getConnectedLineNumber
()
{
return
connectedLineNumber
;
}
public
void
setConnectedLineNumber
(
String
connectedLineNumber
)
{
this
.
connectedLineNumber
=
connectedLineNumber
;
}
public
String
getEvent
()
{
return
event
;
}
public
void
setEvent
(
String
event
)
{
this
.
event
=
event
;
}
// public String getCallUuid() {
// return callUuid;
// }
// public void setCallUuid(String callUuid) {
// this.callUuid = callUuid;
// }
}
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